Blueprints for service quality

An edition of Blueprints for service quality (1994)

Blueprints for Service Quality

The Federal Express Approach (Ama Management Briefing)

By American Management Association. AMA Membership Publications Division,American Management Association.,Ama Mem American Management Assoc

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Publish Date

June 1994

Publisher

Amacom Books

Language

eng

Pages

77

Description:

subjects: Express service, Management, Federal Express Corporation, Customer services, Customer Service, Business / Economics / Finance