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customer service

1-24 of 219 Books

Cover of Service management and marketing by christian grönroos

Service management and marketing

By Christian Grönroos

Cover of Experiential Marketing by wided batat

Experiential Marketing

By Wided Batat

Cover of The consumer-- or else! by camille passler schuster,camille p. schuster,donald f. dufek

The consumer-- or else!

By Camille Passler Schuster,Camille P. Schuster,Donald F. Dufek

Cover of Firing on all cylinders by jim clemmer

Firing on all cylinders

By Jim Clemmer

Cover of Protecting main street by paul c. lubin

Protecting main street

By Paul C. Lubin

Cover of Designing and delivering superior customer value by art weinstein,william c. johnson

Designing and delivering superior customer value

By Art Weinstein,William C. Johnson

Cover of Customers for life by carl sewell

Customers for life

By Carl Sewell

Cover of Total customer service by william h. davidow,bro uttal

Total customer service

By William H. Davidow,Bro Uttal

Cover of Making meaning by stephen diller,steve diller,nathan shedroff,darrel rhea

Making meaning

By Stephen Diller,Steve Diller,Nathan Shedroff,Darrel Rhea

Communicating Construction

Communicating Construction

By Liz Male,Penny Norton,Alastair McCapra

Cover of Tuned in by craig stull

Tuned in

By Craig Stull

Cover of Service quality by roland t. rust,richard l. oliver

Service quality

By Roland T. Rust,Richard L. Oliver

Cover of Call center management on fast forward by brad cleveland,julia mayben

Call center management on fast forward

By Brad Cleveland,Julia Mayben

Cover of The service edge by ron zemke,dick schaap

The service edge

By Ron Zemke,Dick Schaap

Cover of Delighting customers by peter donovan,p. donovan,t. samler

Delighting customers

By Peter Donovan,P. Donovan,T. Samler

Introduction to Corporate Communication

Introduction to Corporate Communication

By Charu Lata Singh,Mona Gupta

Customer Copernicus

Customer Copernicus

By Charlie Dawson,Sean Meehan

Cover of How to win customers and keep them for life by michael leboeuf

How to win customers and keep them for life

By Michael LeBoeuf

Cover of A complaint is a gift by janelle barlow

A complaint is a gift

By Janelle Barlow

Cover of A Piece of the Pie by joseph w. carvin

A Piece of the Pie

By Joseph W. Carvin

Cover of Delivering quality service by valarie a. zeithaml

Delivering quality service

By Valarie A. Zeithaml

Cover of Driving customer equity by roland t. rust,roland rust,valarie zeithaml,katherine lemon

Driving customer equity

By Roland T. Rust,Roland Rust,Valarie Zeithaml,Katherine Lemon

Cover of Telephone courtesy & customer service by lloyd c. finch,lloyd finch

Telephone courtesy & customer service

By Lloyd C. Finch,Lloyd Finch

Cover of Service leadership by svafa grönfeldt,svafa grönfeldt,judith b. (banks) strother

Service leadership

By Svafa Grönfeldt,Svafa Grönfeldt,Judith B. (Banks) Strother