Cover of Customer service on the Internet

An edition of Customer service on the Internet (1996)

Customer service on the Internet

building relationships, increasing loyalty, and staying competitive

By Jim Sterne

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Publish Date

2000

Publisher

John Wiley

Language

eng

Pages

339

Description:

subjects: Customer services, Communication systems, Internet marketing, World Wide Web, Internet, Marketing, Klantenservice, E-commerce, Kundendienst, Atarazanas, Business, computer network resources, Customer services--communication systems, Hf5415.5 .s737 2000, 658.8/12/02854678