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kundendienst

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Cover of Customer visits by edward f. mcquarrie

Customer visits

By Edward F. McQuarrie

Cover of Verkaufsfaktor Kundennutzen by christian sickel

Verkaufsfaktor Kundennutzen

By Christian Sickel

Cover of We are smarter than me by barry libert

We are smarter than me

By Barry Libert

Cover of The service edge by ron zemke,dick schaap

The service edge

By Ron Zemke,Dick Schaap

Cover of On the front line by stephen frenkel,marek korczynski,karen a. shire,may tam,stephen j. frenkel

On the front line

By Stephen Frenkel,Marek Korczynski,Karen A. Shire,May Tam,Stephen J. Frenkel

Cover of Relationship Selling by jim cathcart

Relationship Selling

By Jim Cathcart

Cover of Customer first by denis walker

Customer first

By Denis Walker

Cover of Achieving Excellence Through Customer Service by john tschohl

Achieving Excellence Through Customer Service

By John Tschohl

Cover of Fabled service by betsy sanders

Fabled service

By Betsy Sanders

Technology Mediated Service Encounters

Technology Mediated Service Encounters

By Pilar Garcés-Conejos Blitvich,Lucía Fernández-Amaya,María de la O Hernández-López

Cover of Optimierung kooperativer Dienstleistungen im technischen Kundendienst des Maschinenbaus by tanja klostermann

Optimierung kooperativer Dienstleistungen im technischen Kundendienst des Maschinenbaus

By Tanja Klostermann

Cover of Customer service on the Internet by jim sterne

Customer service on the Internet

By Jim Sterne

Cover of Beschwerdeverhalten und Kundenwert by stefan wünschmann

Beschwerdeverhalten und Kundenwert

By Stefan Wünschmann

Cover of Der neue Innendienst by helga schuler

Der neue Innendienst

By Helga Schuler

Cover of Introduction to product/service-system design by tomohiko sakao,mattias lindahl

Introduction to product/service-system design

By Tomohiko Sakao,Mattias Lindahl

Cover of When America does it right by jay w. spechler

When America does it right

By Jay W. Spechler

Cover of How To Measure Service Quality & Customer Satisfaction by chuck chakrapani

How To Measure Service Quality & Customer Satisfaction

By Chuck Chakrapani

Cover of Magnet marketing by graham, john r.

Magnet marketing

By Graham, John R.

Cover of The Nordstrom Way by robert spector

The Nordstrom Way

By Robert Spector

Cover of Product service planning by william h. bleuel

Product service planning

By William H. Bleuel

Cover of The manager's guide to service excellence by anne petite

The manager's guide to service excellence

By Anne Petite

Cover of Services plus by john haywood-farmer

Services plus

By John Haywood-Farmer

Cover of The service era by franco d'egidio

The service era

By Franco D'Egidio

Cover of Practical guide to customer service management and operations by e. patricia birsner

Practical guide to customer service management and operations

By E. Patricia Birsner