An edition of Serving Online Customers: Lessons for Libraries from the Business World (2014)
Serving Online Customers: Lessons for Libraries from the Business World
By Donald A. Barclay
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Publish Date
Jul 23, 2014
Publisher
Rowman & Littlefield Publishers
Language
-
Pages
232
Description:
subjects: Libraries, Internet, Computer network resources, Distance education, Bibliotek och Internet, Elektronische Publikation, Effect of technological innovations on, Customer services, Libraries and distance education, Kundservice, Mensch-Maschine-Schnittstelle, Library Web sites, Elektronische Bibliothek, Biblioteksanvändare, Webbsidor, Library users, Informationsvermittlung, Electronic reference services (Libraries), Libraries and the Internet, Bibliotek och distansundervisning