An edition of Improving your measurement of customer satisfaction (1997)
Improving your measurement of customer satisfaction
a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
By Terry G. Vavra
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Publish Date
1997
Publisher
ASQ Quality Press
Language
eng
Pages
490
1-2 of 2 Editions
Improving Your Measurement of Customer Satisfaction
Improving Your Measurement of Customer SatisfactionA Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Language: eng
Published In: 2001
Publisher: Quality Press
Improving your measurement of customer satisfactiona guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
Language: eng
Pages: 490
Published In: 1997
Publisher: ASQ Quality Press