An edition of How To Measure Service Quality & Customer Satisfaction (1998)
How to measure service quality & customer satisfaction
the informal field guide for tools and techniques
By Chuck Chakrapani
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Publish Date
1998
Publisher
American Marketing Assoc.
Language
eng
Pages
282
1-2 of 2 Editions
How to measure service quality & customer satisfactionthe informal field guide for tools and techniques
Language: eng
Pages: 282
Published In: 1998
Publisher: American Marketing Assoc.
How To Measure Service Quality & Customer SatisfactionThe Informal Field Guide for Tools and Techniques
Language: eng
Pages: 282
Published In: July 1, 1999
Publisher: South-Western Educational Pub