An edition of When America does it right (1988)
When America does it right
case studies in service quality
By Jay W. Spechler
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Publish Date
1991
Publisher
Industrial Engineering and Management Press
Language
eng
Pages
603
1-2 of 2 Editions
When America does it rightcase studies in service quality
Language: eng
Pages: 606
Published In: 1991
Publisher: Industrial Engineering and Management Press
When America does it right
When America does it rightcase studies in service quality
Language: eng
Pages: 599
Published In: 1988
Publisher: Industrial Engineering and Management Press