An edition of Delivering Excellent Service Quality in Aviation (2006)
Delivering Excellent Service Quality in Aviation
A Practical Guide for Internal And External Service Providers
By Mario Kossmann
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Publish Date
October 30, 2006
Publisher
Ashgate Publishing
Language
eng
Pages
208
Description:
subjects: Aeronautics, commercial, Airplanes, Design and construction, Quality control, Aircraft industry, Customer services, Airlines, Airports, Management, Avions, Conception et construction, Qualité, Contrôle, Industrie aéronautique, Service à la clientèle, Compagnies de transport aérien, Aéroports, Gestion, TECHNOLOGY & ENGINEERING, Engineering (General)