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View The executive's guide to information technology By Jon Piot,John Baschab 
The executive's guide to information technology
By Jon Piot,John Baschab
View Executive's guide to service-oriented architecture By Eric A. Marks 
Executive's guide to service-oriented architecture
By Eric A. Marks
View Service operation By David Cannon,David Wheeldon 
Service operation
By David Cannon,David Wheeldon
View Service Transition, Itil, Version 3 (Itil) By Shirley Lacy; Ivor Macfarlane 
Service Transition, Itil, Version 3 (Itil)
By Shirley Lacy; Ivor Macfarlane