Service Transition, Itil, Version 3 (Itil)

Description:

This book provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

subjects: Computer industry,  Business information services,  Knowledge management,  Organizational change,  Electronic office machines,  Customer services,  Management,  Electronic office machine industry,  IT infrastructure library,  Informatique,  Industrie et commerce,  Service à la clientèle,  Gestion,  Qualité,  Contrôle,  Commande de processus,  Computer industry--customer services--management,  Electronic office machine industry--customer services--management,  Informatique--industrie et commerce--service à la clientèle--gestion,  Qualité--contrôle--informatique,  Hd9696.67.a2 s4788 2007,  004.068,  Dat 060f,  Sr 770