

An edition of Services marketing (1999)
integrating customer focus across the firm
By Valarie A Zeithaml,Valarie Zeithaml,Mary Jo Bitner,Dwayne D. Gremler
Publish Date
2000
Publisher
Irwin/McGraw-Hill
Language
eng
Pages
678
1-6 of 6 Editions
Language: eng
Pages: 648
Published In: November 11, 1999
Publisher: McGraw-Hill/Irwin
Language: eng
Pages: 648
Published In: November 11, 1999
Publisher: McGraw-Hill/Irwin
Language: eng
Pages: 736
Published In: May 2, 2005
Publisher: McGraw-Hill/Irwin
Language: eng
Pages: 736
Published In: May 2, 2005
Publisher: McGraw-Hill/Irwin
Language: eng
Pages: 620
Published In: 2000
Publisher: Irwin/McGraw-Hill
Services marketing
Language: eng
Pages: 708
Published In: 2006
Publisher: McGraw-Hill/Irwin