An edition of Mapping Experiences (2016)
Mapping Experiences
A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
By James Kalbach
4.00 (1 Ratings)
10 Want to read1 Currently reading1 Have read
10 Want to read1 Currently reading1 Have read
Publish Date
2016
Publisher
O'Reilly Media
Language
-
Pages
425
Description:
subjects: Evaluation, Consumer satisfaction, Customer relations, Organizational learning, Organizational effectiveness, Commerce, Information visualization, Visualisation de l'information, Consommateurs, Satisfaction, Évaluation, BUSINESS & ECONOMICS, Industrial Management, Management, Management Science, Organizational Behavior