An edition of Empowerment (2001)
Empowerment
HR strategies for service excellence
By Conrad Lashley
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Publish Date
2001
Publisher
Butterworth/Heinemann,Routledge
Language
eng
Pages
300
Description:
subjects: Service industries, Management, Customer services, Quality control, Personnel management, Hospitality industry, Tourism, Dienstleistungsbetrieb, Empowerment, Services (Industrie), Gestion, Qualité, Contrôle, Service à la clientèle, BUSINESS & ECONOMICS, Workplace Culture, Human Resources & Personnel Management