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Cover of Services marketing by christopher h. lovelock,christopher lovelock,jochen wirtz

Services marketing

By Christopher H. Lovelock,Christopher Lovelock,Jochen Wirtz

Cover of Service management and marketing by christian grönroos

Service management and marketing

By Christian Grönroos

Cover of Service management by james a. fitzsimmons,mona j. fitzsimmons

Service management

By James A. Fitzsimmons,Mona J. Fitzsimmons

Cover of Empowerment by conrad lashley

Empowerment

By Conrad Lashley

Cover of Disaster recovery planning by jon william toigo,jon toigo

Disaster recovery planning

By Jon William Toigo,Jon Toigo

Cover of The Development of large technical systems by renate mayntz,thomas parke hughes

The Development of large technical systems

By Renate Mayntz,Thomas Parke Hughes

Cover of Managing service firms by per skålén

Managing service firms

By Per Skålén

Multinational business service firms

Multinational business service firms

By Joanne Roberts

Cover of Managing the professional service firm by david h. maister

Managing the professional service firm

By David H. Maister

Cover of Service industries by p. w. daniels

Service industries

By P. W. Daniels

Cover of Governance structures and mechanisms in public service organizations by andrea calabrò

Governance structures and mechanisms in public service organizations

By Andrea Calabrò

Cover of Managing Services by christopher lovelock

Managing Services

By Christopher Lovelock

Cover of Krieg als Dienstleistung by rolf uesseler

Krieg als Dienstleistung

By Rolf Uesseler

Cover of Return on quality by roland t. rust,anthony j. zahorik,timothy l. keiningham

Return on quality

By Roland T. Rust,Anthony J. Zahorik,Timothy L. Keiningham

Cover of Restructuring in the Service Industries by gavin poynter

Restructuring in the Service Industries

By Gavin Poynter

Cover of Services management by roland van dierdonck,bart van looy

Services management

By Roland Van Dierdonck,Bart Van Looy

The handbook of innovation and services

The handbook of innovation and services

By Faïz Gallouj,Faridah Djellal

Cover of Service operations management by james a. fitzsimmons

Service operations management

By James A. Fitzsimmons

Cover of Die Potenzialqualität von Dienstleistungen by dirk steffen

Die Potenzialqualität von Dienstleistungen

By Dirk Steffen

Cover of Logistik Management by thomas s. spengler,stefan voß,herbert kopfer

Logistik Management

By Thomas S. Spengler,Stefan Voß,Herbert Kopfer

Cover of Betriebliche Kommunikationsprozesse bei Dienstleistern by philipp kordowich

Betriebliche Kommunikationsprozesse bei Dienstleistern

By Philipp Kordowich

Cover of Produktivität von Dienstleistungen by britta lasshof

Produktivität von Dienstleistungen

By Britta Lasshof

Cover of Services Management by bart van looy,r. van dierdonck

Services Management

By Bart van Looy,R. van Dierdonck

Gründungserfolg Wissensintensiver Dienstleister

Gründungserfolg Wissensintensiver Dienstleister

By Heiko Hansen,Jörg Freiling