An edition of Service management (1997)
Service management
operations, strategy, and information technology
By James A. Fitzsimmons,Mona J. Fitzsimmons
5.00 (1 Ratings)
10 Want to read0 Currently reading1 Have read
10 Want to read0 Currently reading1 Have read
Publish Date
2000
Publisher
McGraw-Hill
Language
eng
Pages
609
Description: