An edition of Raving fans (1993)
a revolutionary approach to customer service
By Kenneth H. Blanchard,Ken Blanchard
Publish Date
1993
Publisher
Morrow
Language
eng
Pages
149
Description:
subjects: Customer services, Public relations, Consumer satisfaction, Mercadeo, Comportamiento del consumidor, Relaciones con los clientes, Servicio al cliente, Service à la clientèle, Consumer Behavior