

An edition of Service Design, Itil, Version 3 (Itil) (2007)
By Colin Rudd; Vernon Lloyd
Publish Date
May 31, 2007
Publisher
Stationery Office
Language
eng
Pages
334
Description:
subjects: Computer industry, Customer services, Management, Electronic office machine industry, Technologie de l'information, Service à la clientèle, Gestion de la qualité, Réseaux informatiques, Organisation de l'entreprise, IT infrastructure library, Informatique, Industrie et commerce, Gestion, Qualité, Contrôle, Commande de processus, Electronic industries