1-10 of 10 Books

Services marketing
By Valarie A. Zeithaml,Mary Jo Bitner

Building professional services
By Thomas E. Lah,Mitch Peterson,Steve O'Connor,Harris Kern

Key Concepts in International Investment Arrangements and Their Relevance to Negotiations on International Transactions in Services (UNCTC current studies)
By United Nations.

Le Temps des services. Une approche nouvelle du management
By J. Téboul

Réussir la performance des services aux clients
By Marcel Alain

Du management au marketing des services
By Benoît Meyronin

Achats et développement durable
By Emmanuelle Weiland

Ame liorer la qualite des services avec la gestion des proble mes ITIL
By Hamilton Nana