STAFF PERCEIVED CONTROL OVER SOLVING CUSTOMER COMPLAINTS AND CUSTOMER SATISFACTION WITH COMPLAINT RESPONSIVENESS IN SKILLED NURSING FACILITIES (ORGANIZATIONAL CONTROL)

An edition of STAFF PERCEIVED CONTROL OVER SOLVING CUSTOMER COMPLAINTS AND CUSTOMER SATISFACTION WITH COMPLAINT RESPONSIVENESS IN SKILLED NURSING FACILITIES (ORGANIZATIONAL CONTROL) (1990)

STAFF PERCEIVED CONTROL OVER SOLVING CUSTOMER COMPLAINTS AND CUSTOMER SATISFACTION WITH COMPLAINT RESPONSIVENESS IN SKILLED NURSING FACILITIES (ORGANIZATIONAL CONTROL).

By Beata Elizabeth Chapman

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Publish Date

1990

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Language

Pages

290

Description:

subjects: Business Administration, Management, Health Care Management Health Sciences, Health Sciences, Health Care Management, Industrial Psychology, Management Business Administration, Psychology, Industrial, Psychology, Social, Social psychology