1-24 of 85 Books

Services marketing
By Christopher H. Lovelock,Christopher Lovelock,Jochen Wirtz

Service management and marketing
By Christian Grönroos

Carbon responsibility and embodied emissions
By João F. D. Rodrigues

Services marketing
By Valarie A. Zeithaml,Mary Jo Bitner

Principles of Services Marketing
By Adrian Palmer

Services marketing
By Valarie A Zeithaml,Valarie Zeithaml,Mary Jo Bitner,Dwayne D. Gremler

Managing services marketing
By John E. G. Bateson

Routledge Handbook of Ecosystem Services
By Marion Potschin,Roy Haines-Young,Robert Fish,R. Kerry Turner

Modernes Krankenhausmanagement
By Rainer Salfeld

Services marketing
By K. Douglas Hoffman,John E.G. Bateson

Computer-Aided Service Engineering
By August-Wilhelm Scheer,Dieter Spath,Ralf Klein,K. Herrmann

Marketing and Designing the Tourist Experience
By Isabelle Frochot,Wided Batat

The evaluation and measurement of library services
By Joseph R. Matthews

Successful Service Operations Management
By Richard Metters

Libraries without walls 5
By Libraries without walls (4th 2003 Lesvos, Greece)

Service operations management
By James A. Fitzsimmons

Principles of service marketing and management
By Christopher H. Lovelock

Optimierung kooperativer Dienstleistungen im technischen Kundendienst des Maschinenbaus
By Tanja Klostermann

Produktionsmanagement von IT-Dienstleistungen
By Rüdiger Zarnekow

Managing and marketing services into the 1990s
By Richard Teare,Luiz Moutinho,Neil Morgan