An edition of The customer revolution (2001)
Revolution!
By Patricia B. Seybold,Ronni T. Marshak
0 (0 Ratings)
0 Want to read0 Currently reading0 Have read
0 Want to read0 Currently reading0 Have read
Publish Date
March 12, 2001
Publisher
Random House Business Books
Language
eng
Pages
416
Description:
Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.
subjects: Industrial management, Product management, Brand name products, Technological innovations, Management, Consumers, Consumentengedrag, E-commerce, Consumentenonderzoek, Klantgerichtheid, Customer services, Industrial management, united states, Technological innovations, united states
Places: United States