Cover of Call center management on fast forward

An edition of Call center management on fast forward (1997)

Call center management on fast forward

succeeding in today's dynamic inbound environment

By Brad Cleveland,Julia Mayben

5.00 (1 Ratings)

3 Want to read2 Currently reading1 Have read

3 Want to read2 Currently reading1 Have read

Publish Date

1997

Publisher

Call Center Press

Language

eng

Pages

440

Description:

subjects: Management, Call centers, Marketing - Telemarketing, Business/Economics, Business / Economics / Finance, Customer Service, Business management, Call Centers Management, Telecommunications, Business & Economics / Customer Service