An edition of Customer-centered reengineering (1994)
Customer-centered reengineering
remapping for total customer value
By Edwin T. Crego,Edwin T., Jr. Crego,Peter D. Schiffrin
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Publish Date
1995
Publisher
Irwin Professional Pub.
Language
eng
Pages
230
Description:
subjects: Organizational change, Reengineering (Management), Corporate reorganizations, Consumer satisfaction, Customer services, Entrepreneurship, Customer Service, Business / Economics / Finance, Structural Adjustment, Business/Economics, Marketing - General, Organisatieverandering, Klantgerichtheid, Kundenmanagement, Reorganisation