Cover of IT Service Management

An edition of IT Service Management (2005)

IT Service Management

An Introduction

By Jan van Bon

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Publish Date

April 30, 2005

Publisher

Van Haren Publishing

Language

eng

Pages

240

Description:

subjects: Information technology, Management, Computer service industry, Information resources management, Services informatiques, Gestion, Réseaux informatiques, Service à la clientèle, Technologie de l'information, Gestion de la qualité, Certificats, Dienstleistung, Informationstechnik