

An edition of The customer revolution (2001)
how to thrive when customers are in control
By Patricia B Seybold
Publish Date
2001
Publisher
Crown Business
Language
eng
Pages
395
Description:
subjects: Product management, Industrial management, Management, Consumers, Brand name products, Technological innovations, Reklamation, Fidélité, Relations avec la clientèle, Kundenmanagement, Relation avec la clientèle, MARKETING, Consommateurs, Satisfaction, Service à la clientèle, Fidélisation de la clientèle, Satisfaction du consommateur, CONSUMIDOR, Customer services, Industrial management, united states, Technological innovations, united states, Customers
Places: United States