

An edition of Real Time (1991)
Preparing for the Age of the Never Satisfied Customer
By Regis McKenna
Publish Date
March 1999
Publisher
Harvard Business School Press
Language
eng
Pages
224
Description:
subjects: Aspectos sociológicos, Procesamiento de datos en tiempo real, Real-time data processing, Sociological aspects, Sociological aspects of Technology, Technology, Tecnología, Communication dans les organisations, Entreprises, World Wide Web, Systèmes d'information, Relations avec la clientèle, Consommateurs, Aspect sociologique, Internet, Satisfaction, Technologie, Temps réel, Temps, Real-time systemen, Strategisch management, Organisatieverandering, Informatietechnologie, Klantenservice, Verbraucherverhalten, Consumentengedrag, Verbraucherzufriedenheit, Consumer satisfaction, Technology, social aspects, Marketing, Technological innovations, economic aspects