Explore Books on
service-level agreements
1-24 of 35 Books
Complete Guide to Preparing & Implementing Service Level Agreements
By Sheila Pantry,Peter Griffiths
Business process outsourcing relationships in Swiss banking
Business process outsourcing relationships in Swiss banking
By Roman Seidl
Integrating service level agreements
By John Lee,Ron Ben-Natan
Service level agreements
Service level agreements
By Jimmy Desai
Service Level Agreements for Cloud Computing
By Philipp Wieder
Incentive contracting and the franchise decision
Incentive contracting and the franchise decision
By Francine Lafontaine
Le Temps des services. Une approche nouvelle du management
By J. Téboul
Introducing IBM Tivoli Service Level Advisor
By IBM Redbooks
La satisfaction totale du client
By Jacques Horovitz,Michèle Jurgens Panak
Business service management best practices
Business service management best practices
By IBM Redbooks,Budi Darmawan,Kimberly Cox,Bahaeldin Ragab
SLM solutions
By Rick Sturm,Lisa Erickson Harris,David St. Onge,Lisa Erickson-Harris
Introduction à la qualité totale en éducation
By Clermont Barnabe
Réussir la performance des services aux clients
By Marcel Alain
La dynamique du client
By Richard Whiteley,Gérard Mulliez
Le contrat de maintenance en droit suisse
Le contrat de maintenance en droit suisse
By Pierre-André Morand
Contracting strategies
Contracting strategies
By United States. Government Accountability Office
Acquisition planning
Acquisition planning
By United States. Government Accountability Office
Managing service contracts
Managing service contracts
By United States. Government Accountability Office
SOA policy, service gateway, and SLA management
SOA policy, service gateway, and SLA management
By Robert Barron
La démarche qualité dans le système professionnel québécois
By Pierre-Jean Dion